Privacy Policy

Effective date: July 8, 2026 · Elite Estate Clean-Out, Oceanside, California (“we,” “us”).

1. Information We Collect

You provide: name, phone, email, property address or city, service details, photos of the job, and anything you include in messages. Collected automatically: IP address, device and browser data, pages visited, and referral source via cookies and analytics. Calls & texts: we may log calls and retain text conversations for quality and scheduling.

2. How We Use It

To respond to estimate requests, schedule and perform services, send appointment and follow-up communications, improve our website, and — only with your consent — send promotional offers. We do not sell personal information.

3. Text Messaging (A2P) Disclosure

When you opt in to text messages, we use your number to send estimate responses, scheduling confirmations, and service updates; promotional texts are sent only with separate express consent. Message frequency varies; message and data rates may apply; reply STOP to cancel, HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding the platform providers we use to deliver messages, and only for that delivery purpose.

4. Service Providers

We use trusted processors to run our business, including our website host, form and CRM platform, payment processors, and analytics providers. They process data only on our instructions.

5. Cookies & Analytics

Our site uses cookies for basic functionality and analytics. You can disable cookies in your browser; the site will still work.

6. Data Retention

Lead and customer records are retained as long as needed for business and legal purposes, then deleted or anonymized.

7. Your California Privacy Rights (CCPA/CPRA)

California residents may request what personal information we hold, deletion of it, and correction of inaccuracies — and may not be discriminated against for exercising these rights. Submit requests by phone at (760) 332-9844. We verify requests before acting and respond within the statutory window. We do not sell or “share” (for cross-context ads) personal information as defined by the CPRA.

8. Children

Our services and site are not directed to children under 16, and we do not knowingly collect their data.

9. Security

We use commercially reasonable safeguards; no internet transmission is 100% secure.

10. Changes & Contact

We’ll post any changes here with a new effective date. Questions or requests: Elite Estate Clean-Out, Oceanside, CA · (760) 332-9844.